1. Topic of the practice - The approach of Verona Municipality keeps in consideration the ICT approach as a main point. On web site  http://veronamobile.it/_mobile/  it is possible to have real time information regarding: accidents, parking availability, restricted traffic area limitations, road maintenance. A webcam system is able to provide information on traffic in particular city areas.
2. Location of the practice -  Verona/ Italy
3. Start date of the practice- 1997
4. Description of the practice- The Municipality of Verona aims and strategies on mobility management are focused on:

• reducing pollutant emissions;
• optimizing travel time of public and private transports;
• improving the quality of PT services through the reduction of management costs;
• improving the commercial bus speed. Commercial bus speed is a key factor in the operation of public transport systems as it represents a direct measure of the quality of service provided to users;
• diffusion of traffic information through web (newsletter and social network);
• promotion of alternative mobility (bike-sharing).

5. Evidence of success - All measures expected were realized: Reducing vehicle traffic, improved journey times with telematics systems, pressure reducing vehicular traffic on the central area through the management of a Limited Traffic Zone, facilitation of public transport, promotion of alternative mobility, less congestion, less  environmental impact, improved road safety for a better quality of life.
6. Contact details to obtain further information - Arch. Bruno Pezzuto - Head of Telematics Systems for Mobility and Safety - High Professionalism, Organizational unit: Traffic and Mobility, Address: Lungadige Galtarossa, 20/b 37131 VERONA, http://veronamobile.it  - http://twitter.com/veronamobile

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1. Topic of the practice - City of Perugia has been working on mobility issues since 70s years taking in consideration its particular historical and touristic vocation. They created a suburban parking system with connections to the city centre. During last years the connection between parking areas and the city centre was implemented thanks the Minimetro system.
2. Location of the practice -  Perugia/ Italy
3. Start date of the practice- 1998
4. Description of the practice-  Minimetro is an environmental and innovative transport system which connects  in 12 minutes the parking areas  “the Valley of Pian di Massiano”, to the city centre. The  parking area capacity is about 2800 cars. This transport system (considered as a strong urban public transport corridor) has provided an opportunity to implement a tourist flows management, and the Minimetro is now considered as the principal access mode to the city centre in Perugia. Concerning the  mobility management the City of Perugia set up, some years ago, a Central Monitoring System developing and monitoring the road network.
5. Evidence of success - All the actions from Perugia are potentially transferable to other cities, obstacles are the lack of financial sources and the citizens consensus.
6. Contact details to obtain further information - Arch. Leonardo Naldini – Municipality of Perugia,
   e-mail: This email address is being protected from spambots. You need JavaScript enabled to view it. , Web site: www.comune.perugia.it 

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1. Topic of the practice - During the rush hour, streets in the city centre are overcrowded. It is also difficult to find a parking spot for a private vehicle. The city is expanding in several directions, and commuting to and from work is beginning to become a big problem for workers. Many companies, public and private, have undertaken initiatives to solve this problem. A team of experts analyzed the situation, and their conclusion was to implement better public transport, involve private companies in transporting workers to their place of work, and encourage alternative transport modes to improve the traffic situation and the environment.
2. Location of the practice -  Valjevo/ Serbia
3. Description of the practice- The centre of Valjevo houses many important public companies, as well as several municipality buildings; the private sector is mainly concentrated in the industrial zones. This results in a lot of commuting by car. This created a problem with parking in the city centre. The high volume of private vehicles endangers the environment and creates high levels of noise. A solution for the current situation would be a reduction in vehicle numbers and encouraging alternative modes of transport, improving the quality of life in the city.

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1. Topic of the practice -  In order to better customize PT offer to citizens’ needs the city of Krakow has introduced and tested a new demand responsive transport service in a chosen area of three districts. The DRT service in Krakow is the first flexible PT service on the national scale. The implementation of the service was based on the technology and know-how transfer.
2. Location of the practice -  Kraków/ Poland
3. Start date of the practice-  2007
4. Description of the practice-  In 2005 with the start of the CiViTAS/CARAVEL Krakow decided to implement innovative, flexible public transport based on the experience of Genoa’s DRINBUS. The main objective of demand-responsive transport (DRT) in Krakow was to better serve passengers by giving them more personalised service that could be adjusted to their actual needs regarding journey time and destination, and without generating significant costs for the service launch and daily operation. The DRT service in Krakow, called Tele-Bus, was launched in July 2007 with good results. The launch of the Tele-Bus service in Krakow was based on technology and know-how transfer from Genoa. This kind of public transport flexible service with different target groups (e.g. people with reduced mobility, students travelling to schools, etc.) is successful in many European countries. Tele-Bus is “many to many” public transport service with fixed stop points and flexible routes and timetables. It operates every day in the southeastern part of the city and during defined operating hours.
5. Evidence of success - The main objective of demand-responsive transport (DRT) in Krakow was to better serve passengers by giving them more personalised service that could be adjusted to their actual needs regarding journey time and destination, and without generating significant costs for the service launch and daily operation. According to assumptions, the DRT service could replace conventional public transport in low density areas where regular service is inefficient.
6. Contact details to obtain further information - Company: Miejskie Przedsiebiorstwo Komunikacyjne SA, Address: ul. Jana Broka 3, 30-347 Krakow, Poland

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