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POLITE PROJECT

Good Practices - Public Transport Fleet Management Systems

Demand responsive transport - Poland

  1. Topic of the practice -  In order to better customize PT offer to citizens’ needs the city of Krakow has introduced and tested a new demand responsive transport service in a chosen area of three districts. The DRT service in Krakow is the first flexible PT service on the national scale. The implementation of the service was based on the technology and know-how transfer.
  2. Location of the practice -  Kraków/ Poland
  3. Start date of the practice-  2007
  4. Description of the practice-  In 2005 with the start of the CiViTAS/CARAVEL Krakow decided to implement innovative, flexible public transport based on the experience of Genoa’s DRINBUS. The main objective of demand-responsive transport (DRT) in Krakow was to better serve passengers by giving them more personalised service that could be adjusted to their actual needs regarding journey time and destination, and without generating significant costs for the service launch and daily operation. The DRT service in Krakow, called Tele-Bus, was launched in July 2007 with good results. The launch of the Tele-Bus service in Krakow was based on technology and know-how transfer from Genoa. This kind of public transport flexible service with different target groups (e.g. people with reduced mobility, students travelling to schools, etc.) is successful in many European countries. Tele-Bus is “many to many” public transport service with fixed stop points and flexible routes and timetables. It operates every day in the southeastern part of the city and during defined operating hours.
  5. Evidence of success - The main objective of demand-responsive transport (DRT) in Krakow was to better serve passengers by giving them more personalised service that could be adjusted to their actual needs regarding journey time and destination, and without generating significant costs for the service launch and daily operation. According to assumptions, the DRT service could replace conventional public transport in low density areas where regular service is inefficient.
  6. Contact details to obtain further information - Company: Miejskie Przedsiebiorstwo Komunikacyjne SA, Address: ul. Jana Broka 3, 30-347 Krakow, Poland

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POLITE PROJECT | 2012